We are pleased to share with you the 28th issue of our July Newsletter.

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Standardisation is one of three Pillars of our Golden Triangle of KAIZEN Concept that we have defined for ourselves. The other two Pillars are, Quality Control Circles (QCC) or Gemba KAIZEN and Total Quality Management (TQM). Standardisation is the process of developing and implementing standards.

Standardisation is the best, safest, and easiest way to achieve and maintain a defined quality level. Standardised work is an agreed-upon set of work procedures that establishes the best method and sequence for each process to deliver an output.

Team Six (6) of ITC

The Industrial Training Centre (ITC) was established in 1986 through a Government to Government agreement between the Republic of Zambia and the Federal Republic of Germany. The company’s mission is to Provide Professional Industrial Technical Training and Consultancy which equips students with cutting-edge knowledge skills and innovation to meet national and regional requirements. At this year’s 2020 National KAIZEN Conference,