KAIZEN Institute of Zambia Limited is an ISO 9001:2015 certified organisation and desires to remain so. This, therefore, requires that all members of staff regularly hold QMS awareness meetings for everyone in the organization to remind ourselves what is expected of us.

We are pleased to share with you the 28th issue of our July Newsletter.

we value your continued support.

Standardisation is one of three Pillars of our Golden Triangle of KAIZEN Concept that we have defined for ourselves. The other two Pillars are, Quality Control Circles (QCC) or Gemba KAIZEN and Total Quality Management (TQM). Standardisation is the process of developing and implementing standards.

Standardisation is the best, safest, and easiest way to achieve and maintain a defined quality level. Standardised work is an agreed-upon set of work procedures that establishes the best method and sequence for each process to deliver an output.